This is an opportunity for existing customers to upgrade your current subscription to New Norton 360 for free, for the remaining days left on your current subscription. We are offering free upgrade to Norton 360, our comprehensive protection plan from Norton. Please help as I have wasted far too much time already, while Nortons does not appear to be interested in helping once they own your money.ĭoes you main Norton dashboard have More Norton tab or My Norton tab? Have gone through pages of forums and still no joy. Then I was informed it would take 9 hours 33 min for a live agent. Bot said Live agent would connect in one minute. Why does Norton make it so difficult for paying customers? Do they ever carry out product usability research with members off the street, or only with IT experts? Bot Chat could not understand my VPN question. Upgrading as per suggestions still DO not have my Norton page match what is shown here. Net instructions DO not correspond to my Norton page after signing on. I want to know if my paid for Delux has VPN turned on. Maybe, just my machine need a few moments. Maybe, Auto-Connect flow needs a few moments after machine Restart (at desktop). I observed a lag after machine Restart (at desktop) before seeing "Your connection is protected". The Auto-Connect feature automatically re-establishes VPN connection if the connection was established and lost due to RAS error or internet access test ~ before
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